At Sanjh, every lighting piece is carefully prepared to bring warmth and elegance into your home. Because lighting products are delicate and design-focused, we ensure secure packaging and reliable delivery so your order reaches you safely.
1. Order Processing Time
All orders are processed within 1–3 business days after payment confirmation.
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Orders placed on weekends or public holidays will be processed on the next working day.
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During festive seasons or promotional periods, processing times may be slightly extended.
Once your order is dispatched, you will receive a shipping confirmation with tracking details.
2. Delivery Timeline
Estimated delivery time:
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Metro Cities: 3–5 business days
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Other Locations: 5–8 business days
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Remote Areas: 7–10 business days
Please note: Delivery timelines are estimates and may vary due to courier delays, weather conditions, or unforeseen logistical issues.
3. Shipping Charges
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We offer free shipping on most prepaid orders (unless otherwise specified).
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Any applicable shipping fees will be displayed at checkout before payment confirmation.
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Express shipping (if available) may incur additional charges.
4. Secure Packaging
Lighting and home décor products require extra care.
Every Sanjh product is:
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Packed using multi-layer protective materials
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Secured with reinforced outer packaging
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Quality-checked before dispatch
We aim to ensure your piece arrives in perfect condition — ready to create the Glow of the Golden Hour in your space.
5. Tracking Your Order
Once dispatched, you will receive:
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A tracking link via email
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Courier partner details
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Estimated delivery date
If you do not receive tracking information within 3 business days, please contact us at help@sanjh.space.
6. Delivery Guidelines
Upon receiving your order:
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Please inspect the outer packaging before accepting delivery.
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If the package appears damaged, request the delivery agent to note the issue.
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Record an unboxing video for safety in case of damage claims.
This helps us process replacements quickly if needed.
7. Failed Delivery Attempts
If a delivery attempt fails due to:
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Incorrect address
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Recipient unavailable
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Phone unreachable
The courier will attempt re-delivery. After multiple failed attempts, the order may be returned to us. Re-shipping charges may apply.
8. International Shipping
Currently, we primarily ship within India.
For international shipping inquiries, please contact us at:
help@sanjh.space
9. Bulk & Trade Orders
For interior designers, architects, or bulk project orders:
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Shipping timelines may vary depending on order size.
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Custom dispatch schedules will be communicated directly.
Please reach out for assistance with large or project-based orders.
10. Our Commitment
At Sanjh, lighting is more than a product — it’s an experience.
From careful packaging to timely delivery, we ensure your order arrives safely so you can enjoy the warmth, elegance, and comfort that defines the Glow of the Golden Hour.
If you have any questions, our support team is always here to help:
